Terms of Service

Last updated: December 9, 2025

1. Acceptance of Terms

By accessing or using ClientRunway ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

ClientRunway is a SaaS platform that provides digital agencies with client approval workflow management tools, including project phase tracking, deliverable reviews, and client collaboration features.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Subscription and Billing

Some features of ClientRunway require a paid subscription. By subscribing, you agree to pay the applicable fees. Subscriptions automatically renew unless cancelled before the renewal date. Refunds are handled on a case-by-case basis.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the Service
  • Interfere with or disrupt the Service or servers
  • Upload malicious code or content
  • Violate any applicable laws or regulations

6. Intellectual Property

The Service and its original content, features, and functionality are owned by ClientRunway and are protected by international copyright, trademark, and other intellectual property laws. You retain ownership of content you upload to the Service.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of information as described in our Privacy Policy.

8. Limitation of Liability

To the maximum extent permitted by law, ClientRunway shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

9. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the new terms.

11. Contact Us

If you have any questions about these Terms, please contact us at support@clientrunway.io